Terms of Use

The VDROP Mobile Application (the “Application”) and the VDROP website located at www.vdrop.com (the “Site”) is controlled and operated by VDROP Operations PTE LTD (CRN 201536958R) of No. 10 Anson Road, #18-13 International┬áPlaza, Singapore 079903 (“we”, “our”, “VDROP” or “us”).

The terms and conditions set out below (the “Terms of Use”) apply to your (“you”, “your” or “User”) use of the Application and/or the Site (jointly and severally the “Services”). Please read these Terms of Use carefully before using the Services.

The Services are available for you to use conditional on your acceptance of the Terms of Use. Provided you comply with the Terms of Use, VDROP grants you a personal, non-exclusive, non-transferable, conditional and revocable licence to access and use the Services on any device that you own and control. This licence agreement is conducted solely between you and us.

By accessing or using the Services, you agree to be legally bound by these Terms of Use. VDROP reserves the right to amend these Terms of Use at any time. Notice of any amendments will be displayed on the Site. Your continued use of the Services following such alterations to the Terms shall constitute acceptance by you of those alterations. You should familiarise yourself with the Terms of Use and check for updates regularly. If you do not agree to the Terms of Use, you should stop accessing or using the Services.

  1. Definitions

    Affiliates” shall mean any and all officers, directors, shareholders, successors in interest, employees, contractors, agents, global partners, related entities, licensees and subsidiaries;

    an “AIF” or “AIFs” shall mean persons or groups, officially endorsed by VDROP as ‘aspirational and influential figures’, who are authorised by VDROP to use the Services as a registered AIF;

    AIF Content” shall mean any video, audio or other content that is generated or provided for by an AIF, including but not limited to Drops;

    AIF Privileges” shall mean access to specific Application features available only to registered AIFs;

    Causes” shall mean charities, events, organisations, foundations or public interest groups which are approved by VDROP and promoted by AIFs via the Services;

    Content” shall mean any data, photographs, signatures, text, audio, video, usernames, profile information, links or any other such content or material you submit or display via the Platform including without limitation Drops or content contained in Drops;

    a “Drop” or “Drops” shall mean video content recorded by a User and used within the Application, including but not limited to Request Drops and Response Drops;

    Fans”shall mean Users of the App, that do not have AIF Privileges;

    an “Offer” shall mean a financial offer from a User for another User to provide a Response Drop via the Application;

    Offer Period” shall mean the period commencing from the date a User first made an Offer to another User and concluding 96 hours after that Offer was made;

    a “Pledges” means financial offers made from a User to another User, which increases the amount of the current Offer made in any Request Drop;

    a “Request Drop” shall mean video content recorded by a User and delivered via the Application in which the User makes an Offer to another User;

    a “Response Drop” shall mean video content recorded by a User and delivered via the Application in which a User accepts an Offer made by another User;

    Users” shall mean any and all users of the Application including Fans and AIFs.

    VDROP” shall mean VDROP Operations PTE LTD (CRN 201536958R) and where applicable, its Affiliates;

  2. Terms and Conditions

    1. Application of Terms of Use

      1. These Terms of Use shall apply to your use of the Services, including any information, features or Content embodied within or delivered by the Services.
    2. Description of Services

      1. The Services are designed as an interactive online video and social media service platform to:
        1. Facilitate a video request and delivery system between Users;
        2. Facilitate fundraising for Causes by Users;
        3. Facilitate online social engagement between Users;
        4. Facilitate sharing of content on third-party social media;
        5. Provide access to Content, Causes, news, promotions, updates and VDROP contact details;
      2. VDROP reserves the right to alter, update, modify, refuse or terminate access to any functionality of one or all of the Services at any time, without prior notice to you.
    3. Eligibility

      1. You must be at least thirteen (13) years old to use and access the Services.
      2. In order to use the Services as an AIF, VDROP must accept and officially endorse you as an AIF and grant you AIF Privileges within the Services. AIFs may be required to sign additional terms and conditions or side agreements to use the Services as an AIF.
    4. Accounts

      1. To access or use the Services, you must register an account (“Account”) with the following information:
        1. Account user name;
        2. Email contact;
        3. Password;
      2. By registering a By registering an Account, you warrant you are eligible to use the Services under paragraph 3.
      3. If you are an AIF, you shall be permitted to allow your nominated representatives (i.e. employees, contractors, managers, agents and PR consultants) to access and use your Account on your behalf, however you agree that you shall remain entirely responsible and liable for all conduct on your Account and you indemnify VDROP from all loss or damage.
      4. You agree not to transfer your Account to any other person, or allow access to your Account by another person unless expressly authorised. You are solely responsible for the conduct undertaken via your Account by others.
      5. You will be required to nominate a unique password to be used to obtain access to your Account (your “Password”). You are responsible for maintaining the confidentiality of your Password and undertake not to allow the security of your Account to be compromised through misuse of this Password. You must immediately notify VDROP of any suspected misuse of your Password.
      6. VDROP reserves the right to force forfeiture of any username, for any reason.
    5. Personal Data & Privacy

      1. Your use of the Services will involve the submission of Personal Data (as defined in our Privacy Policy) including without limitation when you register an Account or otherwise communicate with VDROP via the Services.
      2. You agree that VDROP will keep and maintain records of your Personal Data in accordance with the Privacy Policy.
    6. Offers, Pledges and Drops

      1. Users may make Offers to other Users by delivering Request Drops via the Application as permitted by VDROP and in accordance with the functionality of the Application. VDROP shall make all Request Drops available for viewing via the Application by all Users. Users may make Pledges in connection with any Offer once the relevant Request Drop is available for viewing via the Application.
      2. Upon making an Offer or Pledge, VDROP will pre-authorise your credit card with the Offer or Pledge amount. You will not be able to cancel or withdraw any Offer or Pledge made by you via the Services.
      3. VDROP does not guarantee that any Offer or Pledge you make via the Application will be accepted by the relevant User.
      4. Users are required to accept Offers and Pledges within the Offer Period (defined above). In the event a User does not accept an Offer or Pledge within the Offer Period by recording a Response Drop, VDROP will release the pre-authorisation amount on your nominated credit card. You acknowledge and agree that released funds may not show up in your bank account immediately as fund clearance times are determined by your card holder and not VDROP. VDROP will not be in a position to accept any Offers or Pledges where VDROP is unable to pre-authorise the amount of the Offer or Pledge on your credit card.
      5. Upon delivery, a Where a User accepts an Offer and that User delivers the Response Drop within the relevant Offer Period, VDROP will process the relevant Offer and any subsequent Pledges (where applicable) at the time the relevant User delivers the Response Drop.
      6. VDROP does not guarantee and is not liable for the quality, standard, performance or suitability of any Response Drops. If you are unhappy with the Response Drop, you agree that your only recourse is to contact the relevant User and request a replacement newly recorded Response Drop via the Services.
      7. You agree that VDROP will deduct its applicable administration fee from all Offers and Pledges made via the Services before such Offers and Pledges are transferred to the relevant User.
    7. Use Of Services

      1. Your access to, and use of the Services is subject to conditions. Violation of any of the below conditions may result in VDROP terminating your Account, referring the matter to the relevant authorities and/or VDROP taking other appropriate action in its sole discretion.
      2. Users may only use the Services to promote or fundraise for a Cause, if they read and comply in full with VDROP’s Fundraising Policy.
      3. VDROP respects and promotes the protection of intellectual property rights. All Users must read and follow VDROP’s IP Policy when using the Services.
      4. You agree that by using the Services, you shall not:
        1. Use the Services for any purpose that is illegal, unlawful or prohibited by these Terms of Use;
        2. Communicate, exploit, licence, sell, distribute or otherwise commercially exploit or make available to any third party any Content other than via the Services or in accordance with these Terms of Use, except with the prior written authorisation of VDROP;
        3. Interfere or attempt to interfere with, obtain or attempt to obtain unauthorised access to the Site, the Application, its application framework (API), the Content or any user information through hacking, use of automated devices, scrapers, scripts, bots or other illegitimate means; and
        4. Interfere or attempt to interfere with the proper working of the Services, or with any other person’s use of the Services, including by transmission of viruses, malware or any code of a disruptive or destructive nature.
      5. You are solely responsible for your conduct (and the conduct of your representatives) in the course of using the Services including any uploaded Content and interaction with other Users and/or VDROP. VDROP is not required to become involved in any complaint or dispute arising between you and any User in connection with the Services. You further agree that any legal consequences arising from a claim or action for infringement of any such legislation or regulation are your sole responsibility and you are wholly liable.
      6. You agree to act in accordance with the terms of any and all VDROP policies (whether existing now or introduced in the future), including without limitation the VDROP IP Policy and the Fundraising Policy (“VDROP Policies”).
      7. VDROP reserves the right to investigate and prosecute any violations of these Terms of Use to the full extent of the law, and may involve and cooperate with relevant authorities in order to do so.
    8. E-Commerce and Payment

      1. If you wish to make an Offer or Pledge via the Services, you will need an Account and to provide a valid credit card that belongs to you or you have authority to use. You will also be asked to provide true and accurate billing information (including where relevant, the name of the credit card holder, billing address, date of expiry and CVC code). You may be required to provide a form of verification to prove you are the genuine cardholder, at VDROP’s discretion.
      2. You hereby give VDROP permission to pre-authorise charges to your credit card for any Offers or Pledges you make using the Services. These charges are made to ensure timely payments, and to ensure sufficient funds are available to fulfill Offers or Pledges made using the Services.
      3. You are solely responsible for the payment of all Offers and/or Pledges made via your Account, whether made by you or another person. It is your responsibility to keep your Account details secure. If you suspect that an unauthorised person has accessed your Account, you should notify VDROP and your card issuer immediately.
      4. Subject to clause 6.4 above, all transactions via the Services are final and binding, subject only to operation of relevant legislation governing implied warranties.
      5. Your card issuer agreement shall govern the use of your designated credit card, and will determine your rights and liabilities as a cardholder.
      6. VDROP uses Stripe to process credit card payments (“Stripe”). You acknowledge and agree that your use of the Stripe services and the processing of your Personal Data shall be further governed by Stripe’s end user agreement and privacy policy.
      7. You acknowledge that all Offers and Pledges made via the Services are to be made in US dollars. As outlined in clause 6.5, Offers and any accompanying Pledges will not be formally processed until the time the Response Drop is delivered by the relevant AIF. Accordingly you acknowledge and agree that if you are paying with a currency other than US Dollars (your “Nominated Currency”), due to fluctuations in foreign exchange, the final processed amount of your Offer or Pledge as calculated in your Nominated Currency may vary from the amount first preauthorized on your credit card at the time you made the Offer or Pledge.
    9. Your Content and Intellectual Property

      1. You shall retain ownership of your Content subject to clause 9.2.
      2. You hereby grant to us a perpetual, non-exclusive, fully paid, royalty-free, transferable, sub-licensable, worldwide license to reproduce, exploit or otherwise use, copy, reproduce, process, adapt, modify, publish, transmit, exploit, display and distribute your Content in any and all media, markets, languages or distribution methods now known or hereafter devised.
      3. You hereby acknowledge and agree that the Services may, from time-to-time, interface with third-party platforms including social media platforms such as Facebook and Twitter (“Third Party Sites”) for the purpose of sharing Content and that Content may be shared on Third Party Sites. You agree that any Content shared to a Third Party Site via the Platform will be subject to the applicable terms of use of the Third Party Site. You further warrant that you have the necessary rights to share Content on Third Party Sites.
      4. VDROP recognises and respects the intellectual property rights of others, and will respond to notices of alleged copyright infringement by removing infringing Content from the Platform. Refer to VDROP’s IP Policy for further information.
    10. VDROP Intellectual Property

      1. The intellectual property in the Site, the Application, the application framework (API), including without limitation text, graphics, artwork, logos, software, trade marks, designs, copyrights, compilations, algorithms and audio and video content, as well as the structure, layout, user interface and ‘look and feel’ of the Services (“VDROP IP”), is exclusively owned and controlled by VDROP and/or its third-party affiliates, licensors and/or licensees and is protected by Singaporean and international law governing intellectual property rights.
      2. You are not permitted to reproduce, display, copy, alter, conceal, adapt, perform, transmit, broadcast, sell, licence or otherwise exploit VDROP IP unless you have the express written authorisation of VDROP or as otherwise provided by these Terms of Use. Any unauthorised use of VDROP IP by you is strictly prohibited.
      3. Notwithstanding paragraph 10.2, you are permitted to copy and print hard-copy portions of the Site for the purpose of informative and non-commercial purposes only. Any other use of VDROP IP is strictly prohibited and subject to applicable laws governing intellectual property rights.
      4. Notwithstanding paragraphs 10.2 and 10.3, Content generated via the Services and/or shared to Third Party Sites may embody elements of the VDROP IP as part of the Application framework. To this extent only, incidental and accidental use of the VDROP IP is permitted.
    11. User Conduct

      1. You warrant the following:
        1. Your Content is not defamatory, malicious, offensive, confidential, infringing or of a violent or pornographic nature;
        2. Your Content does not include any unauthorised third party content;
        3. You wholly own and control all applicable intellectual property rights in your Content, or have the express written authority to submit, display, perform or communicate the Content;
        4. Your use of the Services will not infringe the rights of any other person or constitute a breach of any agreement you may have with any person;
        5. You will obtain all necessary authorities, licences, permissions, clearances, approvals and consents required to upload and share Content via the Services including without limitation, public performance licences, publishing clearances, streaming licences, synchronization licences, performers’ protection consents and trade mark licences;
        6. You shall not, or allow others to create, edit or manipulate your Content for any illegal, unlawful or illegitimate means, including Content that has been shared to Third Party Sites;
        7. Your Content does not infringe legislation or regulations of any applicable jurisdiction;
        8. When using the Platform to promote a Cause you agree that you will not use the Platform in any manner that will damage the reputation of the Cause and/or VDROP;
        9. You have the full capacity to agree to be legally bound by these Terms of Use and to provide the warranties regarding Content set out in paragraph 11.1 (a) through (g).
      2. You may use other Users’ Content as permitted by VDROP within the Services and via authorised Third Party Sites however (subject to any rights granted in clause 11.3 below) you may not, or attempt to:
        1. Use that Content for any illegal or unlawful purpose;
        2. Sell, rent, assign or sub-licence that Content to any third party;
        3. Copy, edit or create derivative works based upon that Content;
        4. Remove any proprietary notices, watermarks or otherwise manipulate that Content;
        5. Use that Content in connection with any public performance or presentation;
        6. Access or use that Content by any means other than via the Application;
        7. ‘Rip’ or download that Content in soft-copy to a computer or device, via a third-party script or application;
        8. Use that Content in any other manner prohibited by VDROP.
      3. Notwithstanding clause 11.2 above, VDROP may grant you rights to use other Users’ Content whereby any rights must be provided by VDROP in advance and in writing.
    12. Disclaimers & Limitation of Liability

      1. VDROP and its Affiliates disclaim all warranties, guarantees, representations or specific promises as to the functionality, reliability or availability of the Services, including warranty of fitness for purpose, to the extent permitted by statute. VDROP takes no responsibility for any error, interruption or defect resulting from technical fault or otherwise, and you acknowledge and agree that your use of the Services is on an “AS-IS” basis to the extent permitted by statute. VDROP reserves the right to perform maintenance of the Services without notice to you.
      2. The Services may from time-to-time, host ‘hyperlinks’ to third-party websites. These links are for convenience only, and do not imply endorsement of third-party content. VDROP is not responsible for any material contained on these third-party websites accessed via these hyperlinks, and any dealings between you and third parties are your sole responsibility.
      3. VDROP is not responsible or liable for Content that is created, or otherwise appears via the Services, including any and all Content shared to Third Party Sites. VDROP does not endorse, support, represent or guarantee the accuracy, completeness or reliability of Content appearing on the Services and takes no responsibility for Content submitted via its Services, but maintains the right (without providing any notice to the User who uploaded the Content or any other User) to remove, block, edit or monitor User Content at their sole discretion, whether publicly viewable or otherwise.
      4. VDROP is not responsible or liable for any injury, illness, direct or indirect damage, loss (financial, reputational or otherwise), consequential, exemplary or aggravated damages arising from:
        1. Your use of, or inability to use, the Services;
        2. The failure by VDROP or other third parties to provide any information, service, feature or functionality via the Services;
        3. The unauthorised submission of information to the Services;
        4. Statements or conduct of any third party using the Services; and
        5. Your use of third-party services (including any sharing to Third Party Sites) in conjunction with the Services.
      5. You hereby acknowledge and confirm that you are on notice of VDROP’s disclaimer of warranties and limitation of liability set forth in these Terms of Use and that you expressly agree to these disclaimers and limitations as a condition of using the Services.
    13. Indemnities

      1. You agree to indemnify and hold VDROP harmless from any demands, loss, liability, claims or expenses (including legal fees and costs on a full indemnity basis) made against VDROP by you or any third party due to, arising out of, or in any way connected to any of the following (including as a result of your direct activities on the Services or those conducted on your behalf in accordance with rights under clause 4.3 above):
        1. Your access to and/or use of the Services;
        2. Submitting User Content via the Services or sharing User Content on Third Party Sites;
        3. Breach or alleged breach of these Terms of Use and/or any VDROP Policies;
        4. Violation of any third-party right, including any intellectual property right, confidentiality, property or right to privacy;
        5. Violation of any laws, rules, regulations, statutes or order of any governmental and quasi-governmental authority;
        6. Any misrepresentation made by you to a third party; and
        7. Any information submitted to VDROP via the Services or other communications
    14. Jurisdiction & Choice Of Law

      1. These Terms of Use are governed by and construed in accordance with the laws of Singapore without giving effect to any conflict of laws principle applicable in other jurisdictions. Any claim, cause of action or dispute arising out of these Terms of Use or relating to the use of the Services will be resolved exclusively by the courts of Singapore, and you agree to submit exclusively to the personal jurisdiction of such courts for the purpose of litigating such claims.
    15. Termination

      1. You agree that VDROP may terminate access to the Services provided to you at any time, at our sole discretion, without notice to you, if we have reason to believe that you have failed to comply with these Terms of Use, or for any other reason.
      2. You may wish to terminate this agreement under these Terms of Use, by ceasing to use the Services at any time and deleting the Application. Upon deleting the Application, you agree that you will cease to have access to all User Content uploaded by you to the Application and that VDROP shall be under no obligation to store your User Content and to provide you with future access to such User Content.
      3. Notwithstanding paragraphs 17.1 and 17.2:
        1. Any Personal Data or non-personal statistical information collected under these Terms of Use and the Privacy Policy may continue to be stored, used or disclosed within the scope of the purposes described in the Privacy Policy; and
        2. We may store any Content on our servers at our discretion, whereby our rights under clause 9.2 shall continue in perpetuity.
    16. Miscellaneous

      1. You are not permitted to transfer or assign these Terms of Use, or any of your rights or obligations under these Terms of Use, without the express written consent of VDROP. VDROP is free to assign these Terms of Use and its rights and obligations under these Terms of Use at its discretion.
      2. In the event that any one or more of the provisions contained herein shall, for any reason, be held to be invalid, illegal or unenforceable, such invalidity, illegality or unenforceability shall not affect any other provisions of these Terms of Use, but these Terms of Use shall be construed as if such provisions had never been contained herein.
      3. VDROP shall not accept any counter-offers to these Terms of Use.
      4. The fact that a party fails to do, or delays in doing, something the party is entitled or obligated to do under these Terms of Use, does not amount to a waiver of any obligation of, or breach of obligation by, any other party.